Javier Trujillo is the Head Of Operations & Process Transformation at BBVA.

A Computer Science Engineer specialized in Development and Artificial Intelligence. More than 20 years working in financial institutions with several roles and responsibilities in IT

Javier’s Keynote talk is themed “The Complexity of Simplicity”.

The session will cover:

* Streamlined processes: Simplifying complex banking operations to enhance efficiency

* Data-driven optimization: Leveraging advanced analytics to uncover actionable insights

* Technology-enabled transformation: Adopting automation and low-code platforms to reduce manual tasks

* Customer-centric innovation: Balancing operational complexity with simplicity to design intuitive, scalable